Shipping policy

At Naanu The Wardrobe Chronicles, we are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Customized or stitched products may require additional processing time.

Shipping Timeline

  • Domestic shipping across India usually takes 3–7 business days depending on the location.
  • Remote areas may require additional delivery time.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and order value.
  • Free shipping may be available during promotional offers or on selected orders.

Order Tracking

  • Once your order is shipped, a tracking ID and courier details will be shared via SMS, email, or WhatsApp.

Delivery Partners

We work with trusted courier partners to ensure secure and timely delivery.

Delayed or Failed Deliveries

  • Delivery delays may occur due to weather conditions, festivals, strikes, or unforeseen logistics issues.
  • If the courier is unable to deliver after multiple attempts, the package may be returned to us.

Incorrect Address

Customers are requested to provide accurate shipping details. Naanu The Wardrobe Chronicles will not be responsible for delays or losses caused by incorrect or incomplete addresses.

Damaged Package

If your package arrives damaged:

  • Please record an unboxing video immediately upon opening.
  • Contact us within 24 hours of delivery with photos/videos for assistance.

International Shipping

  • International shipping availability depends on the destination country.
  • Customs duties, taxes, or import charges (if applicable) must be borne by the customer.

Contact Us

For shipping-related queries, contact us through: